The best new CRM feature: Buit-In Customizable Duplicate Detection

For me this feature is one of the best new features. Only the new MS CRM Client for Outlook compares to it. There are much more new and great features but these two were the ones that gave me headaches while deploying MS CRM 3.0.

The best way to explain you what this Built-In Customizable Duplicate Detection feature is all about it to invite you to watch this video from the ConsultCRM guys.

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