Marketing Campaign Offer Limitation Workaround

In my previous post I told you about the Marketing Campaign OFFER (objective) limitation of 2000 characters. That's a very short amount of characters specially if you want to send HTML e-mail materials! This system attribute/field can't be changed like regular (non-system) attributes/fields. But Jim Wang found a way to change it! Thank you Jim Wang for this precious yet simple workaround:

  1. Export the Campaign Activity entity;

  2. Edit the "customization.xml" file (look for attribute/field "objective" and change length to up 100.000 characters);

  3. Import the "customization.xml" to your CRM;

  4. Publish your customization (just to make sure!).

This workaround may be unsupported but according to Jim Wang it's pretty safe. I hope Microsoft reviews this 2000 characters limitation and/or the ability to change it.

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