I have tried c360 Import Manager for Microsoft Dynamics CRM 4.0 and my feedback is positive. It works as it should and enables me to import, update and delete data in all standard and customized entities from my operational systems. It's quite simple to set up and use and I think it's worth the money if you're not comfortable regarding the use of CrmService or if you do not wish to develop code to perform imports, updates and deletes.
c360 has a more interesting products for MS CRM 4.0 such as c360 Event Management, c360 Field Level Security or even c360 Customer Portal but I haven't had the chance to test them.
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