MS Dynamics CRM 4.0 and Marketing Newsletters soon to come

I would like to let you know that I'm writing some lines (and hope to post them here soon) about MS Dynamics CRM 4.0 and Marketing Newsletters.

As we are testing and developing our CRM 4.0 we are spending nearly 80% of our time trying to understand and overcome some limitations regarding this marketing process. We even developed a specific workflow to send newsletters from Queues and another one just to handle errors (Mail Delivery Failed, Undeliverable...). These workarounds are not perfect but they are very useful for us. I will also tell you how the unsubscribe works (dynamic, hardcoded...).

But you'll have to wait a couple of days because I'll be on holidays during next week.

How to hide buttons in MS CRM 4.0 in runtime

I googled about hiding buttons in MS CRM 4.0 and I was sent to this brilliant post from David Fronk from Dynamic Methods Inc.. Applying his script to the entity's form through the onLoad event I was able to hide permanently a button. However I was looking for more!

I wanted to hide a button only if a specific field was filled. And how did I pull this one off? Simple! Just added the piece of code to the field's onChange event! It's important to keep the code in the onLoad event if you want to keep the button hidden when you save and close your entity and then reopen it.

MS Dynamics CRM 4.0 Diagnostic Tool

Benjamin Lecoq has released the CrmDiagTool for CRM 4.0. You should read his post about it and download it from the link he provides.

By the way if you wish to enable tracing for MS Dynamics CRM 4.0 you should check the following KB article: http://support.microsoft.com/kb/907490.

c360 Import Manager for Microsoft Dynamics CRM 4.0

I have tried c360 Import Manager for Microsoft Dynamics CRM 4.0 and my feedback is positive. It works as it should and enables me to import, update and delete data in all standard and customized entities from my operational systems. It's quite simple to set up and use and I think it's worth the money if you're not comfortable regarding the use of CrmService or if you do not wish to develop code to perform imports, updates and deletes.

c360 has a more interesting products for MS CRM 4.0 such as c360 Event Management, c360 Field Level Security or even c360 Customer Portal but I haven't had the chance to test them.